“If it ain’t broke don’t fix it” is the adage
we’ve all heard when it comes to making changes to something good just for the
sake of change. In the case of advertising on Facebook and Google, both have
seen what works and seem to mimic each other in their usability in many ways.
There are a number of similarities between the two applications that are
evident when a user begins using the respective services. Two areas that stand
out are the similarities in handling money and transactions, while the other
area has more to do with targeting and demographics.
When a
marketer wants to advertise on television, radio and other traditional offline
media, there is a life-cycle to the process that takes time and money. The spot
must be produced, the media must be placed and then the media runs and then it
ends. There aren’t a lot of places within that cycle that can start and stop
quickly or even be ignored altogether. The reality is the Internet—and Facebook
and Google specifically-- have turned that model upside down. With these two
Internet tools, marketers can begin a marketing campaign and stop on a dime.
While there are some minimum thresholds to begin a campaign, the dollar values
are incredibly low and aren’t really barriers to entry. Furthermore, if the
media isn’t working it can be stopped immediately. That is absolutely not the
case with offline media, where campaigns can be stopped, but certainly not
immediately, as inventory has already been placed and will run until traffic
departments can replace or pull the spots.
Additionally, there is the issue of
demographics and targeting. Both of these firms realize that marketers really
find targeting to be efficient and effective ways of focusing their marketing
message on consumers that meet a certain set of criteria. This again is
certainly a part of traditional offline media, but there aren’t any guarantees
that every male 18-35 is watching ESPN or listening to urban radio. Facebook
and Google can absolutely drill down to specific areas, passions and even zip
codes. Having said that, there are some differences between these two behemoths
and demographics is a good place to start.
As much as Google is able to create
specific traffic funnels for certain consumers, it doesn’t know you and your
personal interests as well as Facebook does. This reality is a function of
Facebook’s usage of personal data and the valuable information you share about
yourself on Facebook. For example, if you like hockey Facebook knows this
because you have “liked” the NHL, your favorite hometown team and have shared
articles about the sport. Google doesn’t have quite this access. They can see a
pattern of your searches, but can’t drill down to ‘31 year old male who likes
the Washington Capitals,’ like Facebook can. Additionally, it should be noted
that the same technology that Google uses to power their searches is also what
makes them more predictive than Facebook. Because of those aforementioned
search patterns, Google can more accurately conceptualize where your likely to
go and then can serve you ads via AdWords accordingly. The ability for both
firms to succeed based on these definable and unique characteristics is
profound and central to their growth.

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